Board of Directors, NAILBA Brokerage Community
Executive Committee

Victoria "Tori" Van Dusen-Roos
Diversified Brokerage Services
Shorewood, MN

Tori Van Dusen-Roos, co-principal and 50% owner of Diversified Brokerage Services, joined DBS in 1993 and currently serves as its Chief Operations Officer. In this role, Tori is responsible for overseeing its Director of Operations, Director of Finance, Director of IT, Chief Underwriter and Director of HR.

Tori stays very active in the industry and currently sits on the advisory councils of a few different insurance companies. She is a current LIBRA Insurance Partners Board Member, a member of NAILBA’s Executive Board where she serves as treasurer, and on the NAILBA Foundation Board of Directors as its current Grants Committee Chair. She is also a past Board Member of LifeMark Partners, past President of LIFE, Inc. (a National Life Brokerage Study Group), and has served on numerous NAILBA committees in the past.

Tori lives in Shorewood, Minnesota with her husband Greg and two beautiful children, Parker and Piper. Most of her spare time is spent with her family but she still finds time for her monthly cooking club, summer golf league, boating, dining with friends, and gardening around the house.

Seixas "Chad" Milner
Chair Elect
The Milner Agency
Athens, GA

Seixas “Chad” Milner III is President and CEO of The Milner Agency, Co-Founder of North American Senior Benefits (NASB) and a Managing Partner at Integrity. Chad represents the sixth generation of his family in the insurance business and the fourth generation at The Milner Agency.

He began his career at The Milner Agency in 2002. He is an expert in annuity product design and has received the accreditation of Certified Senior Advisor, Certified Annuity Advisor and Certified Annuity Specialist.

Chad served as the 2020 NAILBA Chair and has been recognized and awarded for his excellence and outstanding achievements with NAIFA-Atlanta’s Top Advisors Under 40 Award. Chad has maintained active involvement in the business by serving on several advisory councils and board of directors.

Born in Atlanta, Chad attended Georgia College & State University, and now resides in Athens, Georgia. He is married to Wendi, with whom he has two sons, Luke and Seixas “Sage” Milner IV. He is an active member of Redeemer Presbyterian Church in Athens, as well as Athens Country Club, Frederica Golf Club and the Golf Club of Cuscowilla. Chad enjoys farming, golf, aviation, diving, spear fishing and hunting.

Debbie Hannam
Brokers Clearing House, LTD
West Des Moines, IA

Debbie Hannam is President of Brokers Clearing House in West Des Moines, Iowa. With more than 19 years of experience directly supporting our advisors and their clients, Debbie brings a different perspective to her operations oversight. While overseeing the day to day service model of our company, Debbie also supports a team of advisors to ensure that she stays current with this ever-changing industry and the needs that your clients have. She is an invaluable resource to our staff and advisors alike.

John Gilbert
Past Chair 
The National Benefit Corp.
West Des Moines, IA

John Gilbert is the President for The National Benefit Corp (TNBC). John’s financial services career began in 2002 as an agent for Banker’s Life and Casualty. He served the central Iowa senior marketplace with life insurance, long term care, annuities, and Medicare supplements. John joined The National Benefit Corp. in 2004 as a marketing consultant specializing in annuity marketing. Gaining a strong knowledge of the brokerage world and the independent broker dealer community was a key to the early successes of the TNBC annuity department.

In 2009 John was named the director of annuity marketing at TNBC. The annuity department continued to flourish, posting several consecutive record years in total annuity production. In 2014, John accepted the role of VP of Business Development and has continued to help TNBC grow its distribution of insurance products in the institutional space while taking on a larger role in relationship management and agency operations.

John has been active in NAILBA, serving as the Agency Successor Networking Group (ASNG) chair for the past three years, and was recognized in 2017 with the NAILBA Chairman's Award. John has also been active in the local NAIFA chapter and was the 2016 President of The TYGERS, a study group of second and third generation insurance professionals. he attended Northwest Missouri State and Iowa State universities. John is series 6, 63 and life and health licensed. John is married to Lindsay and together they have three wonderful children Jack, Julia, and Jenna.


Jason Grover

Ash Brokerage

Ft. Wayne, IN

Jason Grover truly believes in the exceptional value Ash Brokerage delivers to families and professionals nationwide. A second-generation insurance executive, he has a passion for the financial services industry and for telling the Ash story. As president of Ash Brokerage, Jason focuses on creating best-in-class platforms to increase awareness of insurance solutions through partnerships with insurance carriers, financial institutions and individual advisors.

In 2001, Jason joined Ash Brokerage to lead our national account development, and relocated to Tampa, Florida, to build the company’s first Culture Center. Today, he oversees company-wide sales and national account relationships. In addition to his daily responsibilities, Jason serves as a member of both the executive leadership team and the company’s board of directors.

Jason earned his Bachelor of Science degree from the University of Vermont. Prior to joining Ash Brokerage, he built a successful practice as a financial representative with a mutual insurance company in New York City. In addition to earning industry honors as a member of the Million Dollar Round Table, Jason was consistently recognized as a leader within his own firm. He and his wife, Amy, currently reside in Fort Wayne.

Jim Duff
Crump Life Insurance Services
Harrisburg, PA

Jim Duff is Senior Vice President and General Manager of Crump Life Insurance Services’ Solution Centers for Annuities, Disability and Long Term Care insurance, a member of the Crump Executive Team and is the President of Tellus Brokerage Connections, Inc. (a Crump company). His background includes over 20 years of executive experience in sales leadership and execution.

At Crump, Jim is responsible for the sales and operational growth of the Solution Centers, an internal sales and servicing organization that provides annuity, disability and long term care insurance solutions to the more than 25,000 Crump insurance producers annually. Jim is also responsible for Tellus Brokerage Connections, a national network of independent brokerage general agencies that affiliate with Tellus for carrier access.

Jim is a graduate of the University of Richmond. He currently resides in Charlotte, North Carolina with Kortni, his wife of 30 years. They have two grown children, a son, Adam (wife, Rachel) and daughter, Kristin (husband, Cameron).

Luke Ramsey

The ASA Group
Little Rock, AR

Luke Ramsey grew up in the independent brokerage business. His father, Jiggs Ramsey, started The ASA Group in 1977. The ASA Group is a multi-carrier wholesale distributor of quality life insurance, longterm care, disability and annuity products. Luke joined the ASA Group on full-time basis in 1999 after his graduation from The University of Arkansas. Luke has worked in various roles at The ASA Group over the years. Luke is President and Chief Marketing Officer and enjoys working closely with agents to build their agencies. Luke has extensive experience and acknowledged expertise in trust services, advanced underwriting, large case design, impaired risk underwriting, negotiation, sales and operations.

Luke is currently life licensed in five states and holds his 6 and 63 securities registrations. In addition to being a published author, he is frequently quoted and speaks on issues related to the life insurance industry. Luke has been very involved in leadership positions in the industry over his career. He has served on the NAILBA membership advisors council as well as insurance carrier field advisory councils. Luke is also Past-President and an active member of the TYGERS and has consulted for insurance carriers on product design. He has planned life marketing training schools for BRAMCO. Luke is an active supporter of Young Life, and enjoys playing golf, tennis and spending time with family.

Diana Greenberg
Total Financial Insurance Services
Los Angeles, CA

Angie Hughes
Producers XL
Salina, KS

Lorrie Gibbons
KAFL Insurance Resources
Rochester, NY

Darius Bakhtiar
Capitol Metro Financial Services
Columbia, MD

Chad Druvenga
CBS Brokerage
Shakopee, MN